# Cohesivity — Privacy Policy

Effective: 2026-06-12

This is a plain-language policy for cohesivity.ai and the Cohesivity API. Questions: accounts@cohesivity.ai

## What we collect

- **Ephemeral tenants** (`POST /api/genesis`): no signup and no personal data. We generate tenant credentials and keep tenant metadata, usage counters, and request telemetry (request IDs, IP-derived rate-limit keys, timing, status codes) needed to operate, meter, and protect the service.
- **Claimed accounts**: when a builder claims a tenant through the one-click approval flow, we store the account email and the authentication identifiers returned by the sign-in provider.
- **Billing**: payments are processed by Razorpay. We store plan and subscription state, payment-link identifiers, and wallet/ledger records. Card, UPI, and bank details go directly to Razorpay and never touch Cohesivity.

## Upstream providers

Cohesivity provisions resources from upstream providers (for example Cloudflare, Neon, Vercel, OpenAI, Deepgram, Exa, Resend, Razorpay) and proxies requests to them at the edge, injecting provider credentials so you never handle upstream keys. Data you store in or send through a provisioned resource is processed by that upstream provider to deliver the service.

## What we do not do

- We do not sell personal data and do not run ads.
- We do not use tenant application data for anything beyond serving requests, metering, debugging, and abuse prevention.

## Retention and deletion

- Unclaimed ephemeral tenants and their resources are deleted after the 72-hour claim window expires.
- Claimed tenants persist until you tear them down via the Management API or ask us to close the account.
- For account-deletion or data requests, email accounts@cohesivity.ai.

## Changes

We will update this page when our practices change; the effective date above moves with it.

## Contact

accounts@cohesivity.ai

Terms of service: https://cohesivity.ai/terms
About the company: https://cohesivity.ai/about